ELUVARE — SHIPPING POLICY
Orders are shipped from our fulfillment center in Vietnam.
Worldwide shipping available.
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ORDER PROCESSING
Orders are processed within 2–5 business days (Monday–Friday, excluding public holidays).
Orders placed during promotional periods, holidays, or peak seasons may require additional processing time.
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ESTIMATED DELIVERY TIMES
United States
7–14 business days
Europe
7–21 business days
Asia
4–10 business days
Australia
5–10 business days
Rest of World
10–21 business days
Delivery estimates are provided as guidance only and are not guaranteed.
Delivery times may vary depending on customs processing, local carrier operations, weather conditions, and destination country requirements.
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TRACKING
Tracking information is provided via email once your order has been shipped.
Please allow up to 48 hours for tracking information to become active after shipment confirmation.
If you do not receive tracking information within 5 business days of your order confirmation, please contact:
hello@eluvare.com
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CUSTOMS, DUTIES & TAXES
Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.
These charges are not included in the product price or shipping cost unless explicitly stated otherwise.
ELUVARE has no control over customs charges and cannot predict their amount.
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INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
Orders may be modified within 12 hours of placement.
After this period, orders enter processing and shipping details may no longer be changed.
ELUVARE is not responsible for delays, losses, or additional costs resulting from incorrect address information provided by the customer.
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IMPORTANT
• Delivery estimates are not guaranteed
• Remote destinations may require additional delivery time
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