ELUVARE — TERMS & CONDITIONS

Last Updated: June 2026

1. AGREEMENT TO TERMS

By accessing eluvare.com, browsing this website, or placing an order, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree with these Terms & Conditions, you must discontinue using this website.

2. ELIGIBILITY

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order through this website.

By placing an order, you represent and warrant that all information you provide is accurate, complete, and current.

3. PRODUCTS & PRICING

Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colors, sizing information, and product availability are accurate.

However:

  • Colors may appear differently depending on individual screen settings and devices.
  • Minor variations in fabric, texture, construction, and finishing are characteristic of small-batch production and are not considered manufacturing defects.
  • Product photographs are provided for illustrative purposes only and may vary slightly from the final product.

Pricing

  • All prices are displayed in USD, unless otherwise stated.
  • Prices may change without prior notice.
  • ELUVARE reserves the right to correct pricing errors, inaccuracies, or omissions and to refuse or cancel orders placed using incorrect pricing.

If payment has already been received for a cancelled order, a full refund will be issued to the original payment method.

Availability

  • All products are subject to availability.
  • ELUVARE reserves the right to discontinue products, modify product specifications, or limit purchase quantities at any time without prior notice.

4. ORDERS & PAYMENT

Order Acceptance

Submitting an order does not guarantee its acceptance.

ELUVARE reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Suspected fraud or unauthorized activity.
  • Inaccurate, incomplete, or unverifiable customer information.
  • Product unavailability or inventory shortages.
  • Pricing, technical, or system errors.
  • Violations of these Terms & Conditions.

Payment

  • Payment is collected at checkout.
  • Accepted payment methods are displayed during checkout.
  • Payment information is securely processed by third-party payment providers.
  • ELUVARE does not store complete payment card details.

Order Modifications

Shipping address changes must be requested within 12 hours after placing an order.

After this period, the order enters processing and can no longer be modified or cancelled.

5. SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping Policy.

  • Delivery times are estimates and may vary.
  • Actual delivery times depend on shipping carriers, customs procedures, destination country regulations, weather conditions, and other circumstances beyond ELUVARE’s reasonable control.
  • Risk of loss and title for products pass to the customer upon delivery to the shipping address provided at checkout, where permitted by applicable law.

6. RETURNS & REFUNDS

Returns, exchanges, and refunds are governed exclusively by our Returns & Refunds Policy.

ELUVARE reserves the right to refuse any return that does not comply with the requirements set out in that policy.

7. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos
  • Brand identity
  • Product designs
  • Photography
  • Graphics
  • Text
  • Product descriptions
  • Website design
  • Source code

is the exclusive property of ELUVARE or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, displayed, sold, licensed, or otherwise used without ELUVARE’s prior written permission.

8. USER CONDUCT

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Submit false, misleading, or inaccurate information.
  • Interfere with the operation, security, or integrity of the website.
  • Attempt unauthorized access to systems, accounts, or networks.
  • Use bots, automated scripts, scraping tools, or data-mining technologies without ELUVARE’s prior written permission.

9. DISCLAIMER OF WARRANTIES

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELUVARE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Continuous, uninterrupted, secure, or error-free operation of the website.
  • Accuracy, reliability, or completeness of website content.

Nothing in these Terms & Conditions excludes any warranties that cannot be excluded under applicable law.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELUVARE SHALL NOT BE LIABLE FOR ANY:

  • Indirect damages.
  • Incidental damages.
  • Special damages.
  • Consequential damages.
  • Loss of profits.
  • Loss of revenue.
  • Loss of business opportunities.
  • Loss of data.

In all circumstances, ELUVARE’s total liability shall not exceed the total amount paid by the customer for the order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ELUVARE, its affiliates, directors, employees, contractors, suppliers, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of the website.
  • Your violation of these Terms & Conditions.
  • Your violation of applicable laws or regulations.
  • Your infringement of any third-party rights.

12. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Indonesia, without regard to conflict of law principles.

The parties agree to make reasonable efforts to resolve any dispute through good-faith negotiations before initiating formal legal proceedings.

13. SEVERABILITY

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

14. CHANGES TO THESE TERMS

ELUVARE reserves the right to amend or update these Terms & Conditions at any time.

Any changes become effective immediately upon publication on eluvare.com.

Your continued use of the website after any updates constitutes your acceptance of the revised Terms & Conditions.

15. ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between ELUVARE and the customer regarding the use of this website and the purchase of products.

Nothing in these Terms & Conditions affects any statutory rights that cannot be waived under applicable law.

16. CONTACT

For questions regarding these Terms & Conditions, please contact:

ELUVARE

Email: hello@eluvare.com

Website: https://eluvare.com

WhatsApp: +1 929 377 22 45

BY USING THIS WEBSITE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS & CONDITIONS.