ELUVARE — TERMS & CONDITIONS
Last Updated: June 2026
1. AGREEMENT TO TERMS
By accessing eluvare.com, browsing the website, or placing an order, you agree to these Terms & Conditions and all related policies, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
If you do not agree with these terms, please discontinue use of this website.
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2. ELIGIBILITY
You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase.
By placing an order, you represent that all information provided is accurate, complete, and current.
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3. PRODUCTS & PRICING
Product Information
We make every reasonable effort to ensure that product descriptions, photographs, colors, sizing information, and availability are accurate.
However:
• Colors may appear differently depending on screen settings and devices
• Minor variations in fabric, construction, and finish are characteristic of small-batch production and do not constitute defects
• Product images are for illustrative purposes and may vary slightly from the final item
Pricing
• All prices are displayed in USD unless otherwise stated
• Prices may change without prior notice
• ELUVARE reserves the right to correct pricing errors and cancel orders placed at incorrect prices
Availability
• Products are subject to availability
• We reserve the right to discontinue products or limit quantities at any time without notice
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4. ORDERS & PAYMENT
Order Acceptance
Placement of an order does not guarantee acceptance.
ELUVARE reserves the right to refuse or cancel any order for reasons including:
• Suspected fraud or unauthorized activity
• Inaccurate or unverifiable customer information
• Inventory shortages
• Pricing or technical errors
• Violations of these Terms & Conditions
Payment
• Payment is collected at checkout
• Accepted payment methods are displayed during checkout
• Payment information is processed securely through third-party payment providers
• ELUVARE does not store complete payment card details
Order Modifications
• Address changes must be requested within 12 hours of order placement
• After 12 hours, orders enter processing and cannot be modified or cancelled
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5. SHIPPING & DELIVERY
All shipping terms are governed by our Shipping Policy.
• Delivery estimates are provided as guidance only and are not guaranteed
• Delays caused by customs, shipping carriers, weather conditions, or force majeure events are outside ELUVARE's control
• Risk of loss transfers to the customer upon delivery to the shipping carrier
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6. RETURNS & REFUNDS
All returns, exchanges, and refunds are governed by our Returns & Refunds Policy.
ELUVARE reserves the right to deny returns that do not satisfy the requirements outlined in that policy.
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7. INTELLECTUAL PROPERTY
All content available on this website, including but not limited to:
• Logos
• Branding
• Product designs
• Photography
• Graphics
• Text
• Product descriptions
• Website design and code
is the exclusive property of ELUVARE or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, sell, or exploit any content without prior written permission.
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8. USER CONDUCT
You agree not to:
• Use the website for unlawful purposes
• Provide false or misleading information
• Interfere with website functionality or security
• Attempt unauthorized access to systems or accounts
• Use automated tools, bots, scrapers, or data-mining technologies without permission
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9. DISCLAIMER OF WARRANTIES
THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELUVARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous, uninterrupted, or error-free operation of the website
• Accuracy or completeness of website content
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10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELUVARE SHALL NOT BE LIABLE FOR:
• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of data
In any event, ELUVARE's total liability shall not exceed the amount paid by the customer for the order giving rise to the claim.
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11. INDEMNIFICATION
You agree to indemnify and hold harmless ELUVARE, its affiliates, employees, contractors, and partners from any claims, losses, liabilities, damages, or expenses arising from:
• Your use of the website
• Violation of these Terms & Conditions
• Violation of applicable laws
• Violation of third-party rights
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12. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted under the laws of Indonesia.
The parties agree to attempt good-faith resolution of disputes before initiating formal proceedings.
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13. SEVERABILITY
If any provision of these Terms & Conditions is found unenforceable, the remaining provisions shall remain valid and enforceable.
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14. CHANGES TO THESE TERMS
ELUVARE reserves the right to modify these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of any revisions.
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15. ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between ELUVARE and the customer regarding use of this website.
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16. CONTACT
For questions regarding these Terms & Conditions:
hello@eluvare.com
BY USING THIS WEBSITE OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS & CONDITIONS.
